I had ordered a local set initially, but due to unforseen circumstances outside of Mainz Empire's control, it wasn't readily available.
However, the issue was clearly communicated to me with transparency, and Mainz was willing to go through more trouble at their own expense in order to fulfill my order in the fastest way possible, while keeping me updated.
As a result, I received my order much, much earlier than the promised time (big surprise) - and the product is brand new with no defect as it should be.
Big kudos to the team, and the owner of this shop! They've just earned a loyal customer, very much recommended to buy from Mainz if you're looking for quality product, customer service & delivery! :D
Thanks bro for the 5 Star feedback and the time and effort to write such a detailed feedback! We are really glad to make your experience with us a satisfactory one and also do appreciate your patience and understanding during the process !! Nevertheless its been the greatest pleasure being of service and your positive feedback will definitely help encourage and motivate us to only do much better in the near future !! Lastly Thanks in advance for your recommendation and support and we hope to be of service to you again in the near future !! Cheers Bro n THANK YOU !! :)